Welcome To KPJ Kuantan Specialist Hospital
  • 609-567 8588 / 567 8376
  • 609-567 8098

Patients & Visitors

Facilities & Services
  • 1. Dietetics Services
  • 2. Physiotherapy Services
  • 3.Nursing Services
  • 3.1 A & E Department (Accident and Emergency)
  • 3.2 ICU / CCU (Intensive Care Unit/ Critical Care Unit)
  • 3.3 Multidisiplinary Ward (2nd Floor)
  • 3.4 Nursery
  • 3.5 Maternity / Labour Room / Paeds Ward
  • 3.6 Haemodialysis Unit
  • 3.7 Operation Theatre
  • 4. DID (Diagnostic Imaging Services)
  • 5. Laboratory
  • 6. Pharmacy
  • 7. Cathlab

DIETETICS SERVICES

DIET COUNSELLING SERVICES (RM50.00 per session)

  • Diabetes Mellitus Type I & Type II / Kencing Manis
  • Gestational Diabetes / Pregnancy
  • Diabetes During Pregnancy / Kencing Manis Sewaktu Mengandung
  • Hypertension/ Tekanan Darag Tinggi
  • Hyperlipidemia / Kandungan Lemak Tinggi Dalam Darah
  • Heart Disease / Sakit Jantung
  • Obesity / Berat Badan Berlebihan
  • Gout / Arthritis
  • Renal Failure / Kegagalan Buah Pinggang
  • Failure To Thrive (Fit) / Poor Weight Gain
  • In Paediatrics / Masalah Tumbesaran Kanak-kanak
  • Food Allergy / Alergi Makanan


GROUP DIET COUNSELING (10 person for each group, RM15.00 per person) Topic :

  • Diabetic Diet
  • Diet For Gout
  • Diet For Reducing Weight

CONSULTATION HOURS

MON - FRI
9.00 a.m - 1.00 p.m
2.00 p.m - 5.00 p.m

SAT
9.00 a.m - 1.00 p.m

For further inquiries, please contact Cik Normazila Zaidi (Dietitian) at 09-567 8588 ext: 3450

PHYSIOTHERAPY SERVICES

Cases on tissues, joins and nerves.

  • Ultrasound
  • Inferential Therapy
  • Wax
  • Traction
  • Hot Pack
  • Manipulation
  • Sport Massage

Improving fitness and muscle strengths

  • Bicycle
  • Treadmill
  • Gymball
  • Quad Knee Bench


Other services :

  • Rehab for Paralysis
  • Antenatal Exercise
  • Rehab Counseling

CONSULTATION HOURS

MON - FRI
8.30 a.m - 5.00 p.m
(open during lunch hour)

SAT
8.30 a.m - 1.00 p.m

NURSING SERVICES



1) A & E Services (Accident & Emergency Services)

  • Operates on a 24 hours with ambulance services
  • Attended by a Medical Officer, a specialist (if case is referred)
  • supported by a team of trained and experienced nurses.


MEDICAL OFFICER :

  • Dr. Zainah Bt. Jidon (MD (UKM), OHD Cert. (NIOSH))
  • Dr. Azmi B. Mohd. Ghazali (MD (UKM), OHD Cert. (NIOSH)
  • Dr. Harafinova Harman Shah, MBBS (UM)


AMBULANCE SERVICES


Kuantan Specialist Hospital provides 24 hours ambulance services for clients. At present we have two ambulances that can serve for local as well as out-station destination. KSH ambulances are equipped with first aids and emergency equipments. It are mending by trained staff nurses and supported by experience multidiscipline specialists and medical officers.



For any inquires of the services and charges please call 09-567 8588 ext 8030 (Hunting Line)

ICU / CCU (Intensive Care Unit / Critical Care Unit)

  • 5 bedded including 1 isolation room
  • Safe and secure environment
  • Well equipped with modern facilities
  • Dedicated and specialised medical and nursing team




ICU VISITING HOURS
10:00 AM - 12:00 PM
6:00 PM - 8:00 PM

3) Multidisciplinary Ward (2nd Floor)

  • Consists of 49 beds with multidisciplinary cases i.e. medical, surgical, orthopedic, ENT
  • Type & rates of room/wards
  • For your kind information, we have several types of rooms as follow:-
TYPE OF ROOM Rates
Single (VIP)
RM 360.00 per night
Single (standard) RM 110.00 to RM 200.00 per night
Double bedded (air-cond) RM 100.00 & RM 130.00 per night
3 bedded (air-cond) Rm 60.00 per night
4 bedded (air-cond) Rm 60.00 per night
5 bedded (air-cond) Rm 60.00 per night
ICU / CCU (air-cond) RM 150.00 to RM 200.00 per night


NOTE
a) The above mentioned Single (VIP and Standard) and Double bedded rooms are air-condition with phone service and inclusive of Tv sets.
b) The above charges are EXCLUSIVE of meals.
c) Price above are subject to 5% sales tax.

NURSERY



5) Maternity / Labour room / Paeds Ward


  • The maternity and peads ward in KSH has 22 beds and 2 labour room.
  • Well equipped with modern facilities with the option of epidural anaesthesia for all patient.
  • There is a dedicated and specialized medical and nursing team trained in midwifery and paediatric.


6) Haemodialysis Services


This unit provides dialysis for patients with:

  • This unit provides dialysis for patients Acute renal failure – admitted to the ward or ICU
  • End stage kidney failure – requiring life-long dialysis treatment
  • Holiday patients from others centre

DIALYSIS SESSION AVAILABLE

Monday - Saturday
7.00 am - 6.00 pm
(including public holiday with 24 hours coverage for emergencies)

Sunday
Closed


Haemodialysis Rates:

  • Single use Dialysis Treatment RM 250.00
  • Re use Dialysis Treatment RM 200.00

For outstation and foreign tourist dialysis patient can be arranged. Kindly provide us with your latest Hepatitis B, Hepatitis C, VDRL and HIV status and referral letter from your doctor to facilities dialysis treatment in Kuantan Specialist Hospital.
*For any inquiries, please contact Ms Pang Chew Hoong (Unit Manager) at 09-567 8588 ext 8343 or Staff Nurse Norizi at ext 4010 for appointments and further discussion.

7) Operation Theatre

There are 3 modern theatre equipped with state of the art patient-monitoring and anesthesia equipment.
Type of surgeries offered include:

  • Ear, nose and throat surgery
  • Ophthalmic surgery
  • Orthopedic and trauma surgery
  • Oral maxillary surgery
  • Plastic and reconstructive surgery
  • Urological surgery
  • General surgery
  • Colorectal surgery
  • Laparoscopic
  • Gynae and obstetric surgery


DIS (Diagnostic Imaging Services)




Fully equipped with the latest facilities which included :

  • MRI (Magnetic Resonance Imaging Scanner) - open concept
  • CT Scanner 64 SLICE
  • Mammography machine with Streotactic Biopsy Equipment
  • Ultrasound Machine
  • General X-Ray
  • Fluroscopy
  • C – Arm (Mobile Fluroscopy)
  • Mobile X-Ray (Portable)


LABORATORY SERVICES



Hassle Free and Same Day Result

Timely and accurate reporting is critical in diagnosis and administration of the treatment to a patient. At Lablink Kuantan Specialist Hospital's laboratory, we are staffed with qualified and experienced personnel and equipped with the latest instruments and equipment. We continuously strive to ensure that all guidelines and requirements, met both International and local are complied with to ensure a consistently high level of service to patients.

With the Laboratory Information System links, it improves our delivery of efficient services. The system drastically reduces incidences of human error because the process is virtually automated.

Location and Services Available

The laboratory service is situated on level 4 of the new wings of the hospital.

We provide a comprehensive range of diagnostic tests include routine and specialized ones.

Here is a list of our services:

Biochemistry
These are the common test to determine the levels of electrolytes, blood glucose, liver enzymes, lipids ,cholesterol , uric acid and others substances in a patient's system,.

Immunology and Serology
These tests include measurement of hormone levels, viral antigen and antibody screening, cancer markers and other indications

Haematology
The full range of blood test includes blood film examination or assessment, bone marrow examinations as well as coagulation profile.

Microbiology
Our laboratory can also isolate and identify pathogenic microorganism and antimicrobial susceptibility testing to aid in patient therapy.

Blood transfusion
Our laboratory also offers the blood grouping, antibody screening as well as cross-matching.

Histology and Cytology
Available tests include histopathological examination of tissues, fluids and others suitable samples using conventional staining and also immunohistochemistry staining

Operating hours:

Mondays to Fridays,
8:30 am - 5:30 pm

Saturdays
8:30 am - 1:30 pm

Closed on Sundays & Public Holidays

PHARMACY


Provides a comprehensive range of pharmaceutical items i.e. anti cancer, all type of vaccine, cardiovascular drugs.

The services include:

a) Drugs information
b) Outpatient pharmacy services and over the counter sales.
c) Inpatient pharmacy services - unit dispensing, range of drugs include cytotoxics and parenteral nutritions.

CATHLAB

Dedicated Cardiac Angio Hardware

Room Rates

For your kind information, we have several types of rooms as follows:

TYPE OF ROOM RATE PER NIGHT (RM)
Single (VIP)
300.00 - 370.00
Single (standard) 115.00 - 220.00
Double bedded (air-cond) 110.00 - 140.00
3 bedded (air-cond) 90.00
4 bedded (air-cond) 70.00
5 bedded (air-cond) 60.00
ICU / CCU (air-cond) 165.00
Isolation Ward 220.00

Note
(A) The above mentioned Single (VIP & Standard) and Double Bedded Rooms are air-conditioned with phone services and inclusive of TV sets.
(B) The above charges are complimentary of meals.
(C) Prices above are subject to 6% sales tax.

Admission & Discharge

ADMISSION PROCESS FLOW CHART

DISCHARGE PROCESS FLOW CHART

ADMISSION AND DISCHARGE INFORMATION

ADMISSION TIME FOR PRE-SCHEDULED MORNING SURGICAL PATIENTS

Patients who are scheduled for surgeries are advised to come at the time and date given by the doctors. Failure to do so may result in your operation being delayed or postponed. If you are unable to come, please inform your doctor as soon as possible.

DEPOSITS

The deposit amount varies depending on the type of treatment. Deposit can be made in cash, bank draft or credit card. The hospital accepts guarantee letters issued by companies that have Credit facilities with the hospital. If the guarantee letter is not presented at time of admission, the patient is required to pay a deposit which is refundable at discharge if accompanied with a valid guarantee letter. The letter of guarantee must be presented within 24 hours of admission; Otherwise the patient will be required to settle the bills by cash or credit card.

Please note that additional deposit will be required when your expenses exceed the initial deposit paid or the limit specified in the guarantee letter. If your admission deposit is guaranteed by an open credit card, the Billing Clerk will request for an additional deposit to settle top-up line of credit, card will inform the card holder accordingly.

VALUABLES

Patients are advised against bringing and keeping valuables with them whenever in the hospital. If you do have valuables with you, give them to your relatives or please check with the nurses in the ward for details. The hospital, however, shall not be responsible for any loss or damage to your property while in our premises.

DISCHARGE

Discharge after 2:00pm will be levied with an extra 1/2 day room charge. Kindly allow 2 hours to process your discharge bill.

Should you need to leave the hospital before the bill is ready, kindly inform your nurse to make the necessary arrangements. You will be required to settle an estimated amount. Any excess payment made based on the estimated bill will be refunded to you within 21 days and for those who still have an outstanding balance, we would appreciate your prompt payment.

REFUND

Amount received in excess of the total bill will be refunded within 21 days of discharges. The refund will either in cash, cheque or credit card depending on the initial payment mode. Should you have any question regarding your account please call our Cashier / Billing service at 09 – 5678588.

VISITING HOURS


General ward : 10:00 AM – 2.30 PM & 5.30 PM – 10:00 PM

Children below 12 years are NOT allowed after visiting hours.

Adult visitors will require a pass after 10.00PM to visit exceptional cases. Please check with the nurse in the ward for details.

For over night stay, condition apply and a pass is required. Please check with your nurse.

Critical Care Areas (ICU, CCU and HDU): 10:00AM – 12.00 NOON & 6:00 PM – 8:00 PM.

Children will NOT be allowed in critical care areas at any timeof the day.

Adult visitors require pass after visiting hours.Please check with your nurse.

We allow children to visit patients during visiting hours. However, if children visit, we need your cooperation to ensure that they be restrained from running around or making any undue noise in the wards and patient rooms.

Hand phoned are NOT allowed to be used by visitors in the wards. Adult and children are requested to maintain quietness in the wards.



ACCESSIBILITY
ENTRANCE DURATION
Kuantan Airport
20 minutes
Kemaman 1 hour
Kuantan Toll 20 minutes
Gambang Toll 40 minutes
4 bedded (air-cond) 70.00
VISITOR POLICIES
  • Visitors are not allowed to smoke in hospital compound.
  • Visitors are not allowed to bring pets into the hospital.
  • Visitors are not allowed to bring smelly food eg: durian, tempoyak and budu into the hospital.

VISITING HOURS

CONSULTANT VISITING HOURS

Our consultants normal visiting hours are as follows: -

Monday - Friday
9.00 a.m. to 1.00 p.m.
2.00 p.m. to 5.00 p.m.

Saturday
9.00 a.m. to 1.00 p.m.

Sunday
Closed

**Public Holidays To be confirmed

ADDITIONAL VISITING HOURS

Obstetrics & Gynaecology- Dato' Dr. Goh Boon Huat's, Dr. Hj. Khaled Mat Hassan's and Dr. Suraya Arshad's clinics are open on alternate basis as follows: -

Every Sunday 9.00am to 1.00pm

Paediatrics – Dr. Lee Chee Meng's & Dr. Siti Noor's additional hours are as follows: -

Dr. Siti Noor Ali
Monday & Wednesday 7:30pm to 9:00pm
Dr. Lee Chee Meng Tuesday & Thursday 7.30pm to 9.00pm
Both clinics Sunday 9.00am to 1.00pm

VISITING CONSULTANT CLINIC

Visiting Consultant Plastic Surgeon, Dr. Abdul Jalil Jidon has a once a month clinic session. Please refer to our PR/Marketing Services for the visiting date.

ACCIDENT & EMERGENCY DEPARTMENT / OUT PATIENT CLINIC

After clinic hours, our A & E also operates as a clinic, which is managed by our Medical Officer. This service operates 24 HOURS a day.

Hand phones are not allowed to be used by visitors in the wards. Adult and children are requested to maintain quietness in the ward.

OVERNIGHT STAY
  • For overnight stay, condition apply and a pass is required. Please check with your nurse.
  • Maximum 3 visitors are allowed to accompany their relatives over night. Bill will be charged for the 4th visitor and above.
AMENITIES

Cafeteria

Visitors are welcome to dine in the cafeteria which is located at the ground floor next to cashier counter.

Convenience Shop (Puspa Florist)

Located at the ground floor. This shop sells toiletries, magazines, sundries, snacks, drinks and fruits. Operates from 10.00 am till 9.00 pm.

Surau

It is located on 3rd floor . Visitors need to use lift in the old building to 2nd floor, then take stairs to 3rd floor.